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Support hours: Sunday to Thursday , 8am-4pm
Orders & Delivery
Orders & Delivery
Q: Where do you deliver?
We ship across Kuwait and the GCC. International shipping is coming soon!
Q: Where do you deliver?
We ship across Kuwait and the GCC. International shipping is coming soon!
Q: What’s the delivery fee?
- Kuwait: 2 KD
- GCC: 5 KD / 10 KD Based on your package, or based on your courier.
Payments
Payments
Q: What payment methods do you accept?
KNET, Visa, Mastercard, Apple Pay, and Samsung Pay. All 100% secure.
Q: Is it safe to shop from your website?
Yes! We use encrypted, secure checkout so your info stays protected.
Products
Products
Q: Can I use MNQA during pregnancy or while breastfeeding?
Our formulas are clean and gentle, but we always recommend checking with your doctor.
Q: Will your products change my hair color?
Nope! All products are safe for colored hair.
Q: Are they suitable for sensitive scalps?
Yes. They’re dermatologically tested and free from sulfates, parabens, silicones, and synthetic fragrance.
Q: Where are your products made?
The growth Line and the detox shampoo are made in South Korea, using high-quality, ethically sourced ingredients.
Q: How should I store them?
Keep in a cool, dry place.
Q: How often should I use the detox shampoo?
Use it once a week before your regular shampoo. It’s a treatment, not a daily cleanser.
Q: What makes MNQA Detox Shampoo unique?
Most detox shampoos just cleanse. MNQA Detox Shampoo goes further—it exfoliates gently, repairs the scalp barrier, and nourishes the roots. That means a healthier scalp, less buildup, and no irritation.
Q: Are all MNQA products suitable for all hair types?
Yes, all our products are designed to work for every hair and scalp type.
Returns & Refunds
Q: Can I return a product?
Q: My product arrived damaged. What should I do?
Early Access
Q: What is Early Access?
Q: I subscribed. Now what?
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Returns & Refunds
Returns & Refunds
Q: Can I return a product?
For hygiene reasons, returns aren’t accepted unless the item is incorrect. Please contact us within 24 hours of delivery.
Q: My product arrived damaged. What should I do?
Email us at hello@mnqabyq.com within 24 hours with a photo of the item + packaging. We’ll take care of it.
Early Access
Q: What is Early Access?
Q: I subscribed. Now what?
Newsletter
Sign up to our newsletter to receive exclusive offers.
E-mailSubscribe
By signing up to our newsletter, you agree with our privacy policy.
Customer Care
MNQA
Community
Legal
English
© 2026 - MNQA Powered by Shopify
1
Early Access
Early Access
Q: What is Early Access?
You get to shop 3 hours before the public launch. Limited stock, so it’s worth it!
Q: I subscribed. Now what?
You’ll receive a private email with your exclusive access link 3 hours before the public launch.